Dear all,
our team is using a Claude AI Team plan for more than 1 year already:
– we are a normal company, doing normal business, nothing critical
– all our bills are paid and we can see them as paid
– nontheless, the service is not available for more than one week to us
Question:
– any other idea to reach out to them than their “Fin AI Chatbot” at support@anthropic.com?
– did anybody else had the same experience? If yes, what helped to solve it?
Its really frustrating 🙁
(especially since some people built their interal workflow around Claude, now they are somehow stuck)
Comments URL: https://news.ycombinator.com/item?id=49080775
Points: 19
# Comments: 8
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